My organization and I have been working with Crafted Leadership for over a year now. Their work continues to expand throughout the organization as more and more leaders are seeking their guidance and expertise. We are beginning to create a common language that is breaking down silos, creating stronger partnerships and expanding our team’s ability to give effective and constructive feedback in a healthy manner. 

I brought Crafted Leadership in to help grow me as a Chief of Staff, but also to grow the organization as a team of people doing hard things together. I’ve gotten a lot of tools in my toolbox that help me to both create opportunities for people to learn and grow, and to manage the moments where we might be struggling together.

Working with Crafted Leadership has been a game-changer for our team. The strategies, leadership development, and communication sessions they designed were not just effective but also deeply engaging and inspiring for every team member. The impact has been nothing short of outstanding. We now communicate with clarity and purpose, fostering a more collaborative and supportive work environment. This improvement alone has greatly enhanced our productivity and team morale.

Before working with Crafted Leadership, we had managers who cared and worked very hard to manage their staff but were lacking some of the tools they needed to manage staff and to lead on behalf of our community. We chose Crafted Leadership after working with several different organizations. Crafted Leadership personalized the training for us. They embed themselves in the organization and make themselves available. Having a common framework helps emerging leaders talk to experienced leaders as they are mentored and developed, and rank-and-file employees are beginning to pick up the language as well. It’s impacting our culture in ways that have us talking more openly and honestly with each other, creating more understanding, asking for clarity.

Working with Crafted Leadership, on a personal level I have learned, and put into practice, many competencies including recognizing when I am operating above or below “the line,” taking 100% responsibility and speaking unarguably. On an organizational level, using these concepts provides a common language and framework for deepening our teamwork and collaboration, while improving our overall engagement as a team of leaders who are leading our organization to success during a time of accelerated change.

As an HR Leader at a quickly scaling startup, I was struggling on how to coach my first time management team on how to be thoughtful yet direct with feedback, and make agreements within the team. There was almost an air of toxicity around our company, and with Crafted Leadership we were able to turn it around. We were able to identify when we were on the “drama triangle” and ways to step off of it to become a more solution-focused, feedback-based company. I still use my training worksheets today! After we did this course with our leaders, we opened it up to different departments, and it was almost magical to see the shift in communication across the company. Could not recommend Crafted Leadership enough!

Our relationship with Crafted Leadership and especially Julianna has changed our company’s culture dramatically for the better. Our staff and our clients have all made comments about our new approach to open, honest and transparent communications. Our internal tension has dropped drastically because people are more openly sharing with each other when they do feel the tension. Having Julianna available to consult with both individual stressors and relationship/group stressors is so important to us.

Your principles are very simple yet complex at the same time. I believe everyone can use them. I believe a young individual in their first job could approach someone who has been here 15 years and use your conflict resolution tool and not feel intimidated by that, and vice-versa. Our teams now have a tool to walk through conflict that isn’t adversarial, even though it confronts the issue head-on.

Participating in Lead by Design was the best time I have spent focusing on my leadership skills. 

The Lead by Design course changed my life. I use the Conflict Resolution, clear agreements, and 100% responsibility tools every single day. It’s a paradigm shifter. It’s what we all need, now more than ever. This course is for leaders who are building the new world – right on time.

The team at Crafted Leadership teaches leaders how to hold their teams accountable and set clear expectations in a way that is kind and human. Their frameworks teach people how to set boundaries in the workplace, create clarity and hold people accountable – skills that many leaders struggle with. I have personally attended their course and sent some of my staff to it and will do so again in the future.

The hands-on learning, the group dynamics and the working with scenarios was very appealing to our company. And Lead by Design resonated with me on an intellectual level in what we were looking for from a leadership perspective.

Crafted Leadership has truly revolutionized my approach to communication, conflict, and personal and professional growth. Through their flagship Lead by Design course, Nancy and Julianna provide leaders with practical, actionable tools and strategies that can be implemented immediately – it was such a gift to participate!

I cannot overstate the impact that Lead by Design has had on me, both professionally and personally. I knew the first day that this work was important and life-changing, and I committed that afternoon to working on incorporating those commitments into all I did. I have a strong, healthy team and I owe much, if not most, of that to this program.

For anyone who is looking to improve the culture in their workplace, I would highly recommend Crafted Leadership. This is not a superficial training or relationship–it is very deep and gets to the issues at hand.

Crafted Leadership changed how I saw leadership – the Drama Triangle and Healthy Responsibility have been game-changers. More delegation, more trust, and more value have been added. I have team members who are ecstatic to be part of my team. For a long time, I was under the assumption that as a leader my job was to make up for my team’s shortcomings. Being a hero severely impacted my mental health and work relationships. I am reaping the benefits even during these testing times.

I found Crafted Leadership’s Lead by Design Course to be an excellent investment in my personal leadership and career development. I specifically appreciated Lead by Design’s focus on one’s self and how the course decodes the drama triangle and simplifies how to shift out of it and avoid it altogether. I had my share of personal epiphanies during the course and I find myself reviewing the course workbook often. Julianna is more than a great instructor – she deeply cares about her student’s experience and growth during and after the course.

Lead by Design was an excellent opportunity to take a step away from my daily work, and examine the way I show up and lead professionally and personally. It encouraged self-examination, which has led to me being more conscious about the way I engage with others and my work. The skills I worked to develop during the course will be skills I will work to define throughout the rest of my career!

Lead by Design has been nothing but helpful in my professional and personal life. The detailed steps and various examples made the mindful leadership practices stick.

Lead by Design was an eye-opening experience which helped define my leadership style and deepen my impact within my organization. The modeling, activities and scaffolds throughout the training allow me to learn, internalize and apply my new skills.

Every moment of the course was an “aha.”

I attended Lead by Design and it has already had a profound impact on my personal and professional interactions. This program provides easy, actionable skills that anyone can use.

Lead by Design was a fantastic hands-on experience where I was not only able to listen to varying perspectives and learn new tools, but also had the time to very intentionally practice those tools in scenarios during the work sessions.

Engaging in Crafted Leadership’s curriculum has given me emotional tool sets that have elevated my professional and personal relationships. By asking participants to engage with examples of behavior from their own lives and reframing with Crafted Leadership’s lens, the experience is challenging and eye-opening in an organic, authentic way. It is such a wonderful experience and I’ve learned so much.